All-In-One Scriptless Test Automation Solution!
Sun Technologies’ desktop services are personalized, secure, and connected. We help customers reduce costs, make a substantial business impact, and deliver value to their end-users. With our 24X7X365 IT service desk support services, our tech support specialists are always there to resolve your problems.
Transform your business with the help of our end-to-end Service desk solutions
Our well-defined strategy of IT Service Desk services removes all the threats and delivers robust and flexible support round-the-clock. We help enterprises who look for solutions to add value through projects or improvements. Our innovative IT service desk services include a flexible approach that allows you to decide whether you need a customized service or a pre-built solution. Our IT support team has the knowledge, expertise, and proactive attitude to help our clients take our service experience to the next level.
We identify the issues through a real-time monitoring alert or from the user.
One of our Service Desk analysts resolves the issue when contacted initially or enters the ticket and assigns a ticket number.
Our expert service desk engineer resolves the issue in-house or collaborates with the client's technical team and resolves through the pre-agreed decision.
Our team performs a quality check and monitors regularly.
Perceivable
Operable
Understandable
Flexible
Our client is one of the nation’s premier fashion retailers. They are one of the leading America’s Department Store, an iconic brand and retail industry leader.
Our client is one of the nation’s premier fashion retailers. They are one of the leading America’s Department Store, an iconic brand and retail industry leader.